Smart Cloud Player &
Stream Buffer Accelerator

Effective Date: January 1, 2026
Operated By: PrintOps (printops.store)

1. Acceptance of Agreement

By purchasing a software license for StreamFlow Cloud, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not purchase or use the software.

2. Software License Description

StreamFlow Cloud provides digital software licenses granting access to our cloud-based media management, EPG organization, and playback acceleration application. The service is classified as Software as a Service (SaaS).

3. Digital Fulfillment & License Activation

Upon verified payment through our authorized Merchant of Record (Paddle), your software license credentials and digital access keys are delivered automatically via electronic mail to the address provided during checkout within 5 minutes.

4. User Responsibilities & Acceptable Use

StreamFlow Cloud is a standalone media player software. Users acknowledge that they must supply their own legitimate media playlists, streams, and content. PrintOps does not host, provide, or sell any audiovisual media content.

5. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

6. Contact

For any legal or licensing inquiries, please contact: legal@printops.store.

Effective Date: January 1, 2026
Data Controller: PrintOps (printops.store)

1. Information We Collect

We collect limited customer information necessary to provision your software license and provide customer support, including your email address, country of purchase, and license transaction ID.

2. Payment Data Security

All financial transactions are handled securely by Paddle (PCI-DSS Level 1 certified). We never store or have direct access to your credit card details, bank account numbers, or payment credentials.

3. Data Protection (GDPR & CCPA)

You have the right to request access to, rectification of, or erasure of your personal data. We do not sell, rent, or trade your personal data to third parties.

4. Inquiries

For privacy-related inquiries, reach us at: privacy@printops.store.

Effective Date: January 1, 2026

1. 7-Day Money-Back Guarantee

We stand behind the quality of our software. If you experience persistent technical difficulties activating or using the software on a supported platform within 7 days of purchase, and our support team is unable to resolve the issue, you are eligible for a full refund.

2. How to Request a Refund

To request a refund, please contact our billing desk at billing@printops.store with your order reference number and a brief description of the technical issue.

3. Subscription Management & Cancellation

Subscriptions can be managed or canceled at any time prior to the next renewal billing date through the link provided in your Paddle receipt email or by emailing billing@printops.store.

Delivery Method: 100% Digital Transmission

1. Immediate License Delivery

All purchases made on this website are for digital software licenses. No physical goods will be shipped.

2. Delivery Timeline

License keys and setup guides are transmitted automatically to your registered email address within 5 to 15 minutes of payment confirmation.

If you have not received your license details within 1 hour, please check your spam folder or contact support@printops.store with your transaction reference.

Our dedicated technical support team is available 24/7 to assist with your license setup and configuration.

Technical Support: support@printops.store

Billing & Invoices: billing@printops.store

Official Website: printops.store

Response Time: Typically under 15 minutes via priority WhatsApp & Email desk.

Operating Hours: Monday – Sunday: 24/7 Online Assistance